Shipping policy
We ship all the way from the Indian sub-Continent, so delivery can take up to 18 days, and, exceptionally, 22-23 days.
If your order is taking longer than that to arrive, contact us to discuss solutions that might meet your needs.
Click here to learn more about shipping.
Order cancellation policy
You can cancel an order, but only within the first 24 hours after posting an order. To do so, please contact our customer services team ( Contact us ). Beyond this time limit, we regret that we are unable to cancel your order.
Ensure your delivery address details are accurate when submitting your order. It’s worth double-checking, since errors might mean that your order cannot be delivered. If an error is spotted after you submit your order, let us know straight away ( Contact us ).
Refund policy
The pills we sell are to all intents and purposes the same as the branded equivalent. We guarantee they contain the same ingredients and are therapeautically identical.
But if they do not meet with your satisfaction for some reason, please let us know contact us giving details of your concerns. If necessary, we will send you the address to return them and, once received, will refund the cost to you.
Make sure you have been taking the correct dose and follow the Instructions for use. Remember that the effectiveness of the pills can be affected by any fat-foods or alcohol consumed before taking the medicine.
If your order fails to reach us within about 21 days, contact our customer services team to arrange a refund ( Contact us ). You will be fully refunded to the credit card with which you made payment. This generally takes about 6 working days.